When your household is with both of us, you’ll get supercharged speeds, data and WiFi for every account, in your household. Just got the router today and want to remove every block on website, thanks for the reply anyway I’ll try your link. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. . Training and events. 1. Hit Continue and then select My [Device name] or This is My Child’s [Device name]. This help content & information General Help Center experience. 1. Virgin Media O2 will never call customers, message them via social media, or send a text message to ask for bank details. Tap the three-dots button > Choose Select > Check the photos you want to remove from Android. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Apple users, tap the Connect to TV icon (top right on the screen). Kindle Fires can bypass the Virgin Media Child Safe lock (using the Silk Browser). 0 Kudos. To set them up, open the Family Link app, select your child and tap Manage. Irritability. If you feel the abuse you’ve received constitutes a crime, then we recommend you also contact your local police. Afterward, click Apply and save your settings. ) you may not be able to do so. Select Help & Settings. I was able to turn it on and off whenever I liked and so watch YouTube myself and block it for my kids when they were home from school. Claims from the VM Mod team that the Child Safe management was fixed have proved disingenuous. 1. Hi @ Sabrina_B , I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, - 5397682. Child safe is stuck off on my account despite it looking like it's active on my settings page. May just be a. Install our free Parental Controls software. 8. Child Safe switched OFF but blocking sites. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. 8. 8. Web Safe. Virgin Media; My Virgin Media. Eliminate numerous email messages from a single. You can lock or unlock as many channels as you like. We've worked with Internet Matters to come up with a few pointers to help you. Safe remote learning hub. If issue persist post back here and in the meantime consider manually. Click: Settings. It's easy to turn on. The takeaway. Options. Can i tether my virgin mobile rumor touch 3g phone for desktop internet connection?Tap the bin button, then confirm to delete the items. Just follow these simple steps. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. All other searches end in an attempt to get me to pay for Virgin Media Internet Security’ powered by F-Secure. 0 Kudos Reply. If you changed the computer's network settings to use any Public DNS does that re-gain access. 8. Child Safe switched OFF but blocking sites. Hello! we are expecting a child in June, and as we are I am trying to work out how to keep the child safe online. We'll go over how to set up the filter, what. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. The internet is an amazing place. It works now. Hello DrG23 . Virgin Mobile doesn't have a option called 'Child Safe'. Joining in. run the Standard test and confirm the. To activate Virgin Media Parental Controls select ‘ACTIVATE’. AtlasVPN: A fast and secure VPN that is great for streaming. 4. Learn more. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. Step 2: Get connected. During a vishing call, you may have asked to download and install software on to your computer. . It's so easy and. Healthcare Professionals. If you can set up using a Self-Install pack, but. Add a new username and password. I tried using the "Blocked Websites" feature to add websites that we always want Child Safe to block access to. Open the Play Store app and tap the Menu button. IP address 192. How to manage cookies in Chrome. Options. Virgin Media and O2. You don’t need to be a web wizard to know how to take care of your kids online. VPN Apps for all devices and unlimited simultaneous connections. I tested the website to some of my friends VM. If you have received a Network Vulnerability Alert, then it’s likely your device or network is compromised or misconfigured. Chatter and natter. In order to successfully remove the malware from the router, a full factory reset is required to bring it back to its default settings. i have tried to enable childsafe and disable it again and it makes no difference. Go to solution. How to change your name, title or gender on a Virgin media account. Wi-Fi is fine, I have checked on multiple devices. Training and events. Doesn't work in Igconito, Chrome Browser, Edge or Safari. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. Reply. Use. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Forum Team. The settings are available under the My Virgin Media app provided that you have added your Virgin Mobile account to the app. Step 2 Make a copy of one of the below documents to send with your completed form: Marriage certificate. Virgin Media and O2 ; Keeping children safe online ;Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Shame on you, you clearly do not care for child safety. If it’s not a technical issue you need help with then we’re here to support you on. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Child Safe is DNS content filter - there are a number of posts about it failing to Enable / Disable. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. A network vulnerability is a flaw or hole in a network, software or hardware that can be exploited by hackers to take over your machine or steal sensitive data. Adding Netflix. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. on 18-01-2023 20:59. Residential care settings. It isn't safe for children to browse using Virgin's services at the moment - it is worth highlighting to others as well. If I try to customise the categories it continues to say that the changes have not been saved and to try again. The computers and devices you wish to authorise are set up so that. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. 168. Child safe not working. on 18-01-2023 20:59. Try with OpenDNS using 208. @zibizibi1 Have you checked this setting in your Virgin Mobile account settings?. Hi JoeM1959. What specific content can I restrict?About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. To activate Virgin Media Parental Controls select ‘ACTIVATE’. You’ll then be able to use your same old phone to make. This will allow you to. try going to if Web Safe is on this site should be blocked. 1. The proper and safe way is to call for technician visits to disconnect and reconnect. 1 site and checking AS Name value says Virgin Media and it does. Free downloads are available to all new and existing customers. net, pubg. I am trying to turn on Child Safe using slide button here: - 5265678. I’m sorry to hear of the issues that you’re having with your child safe settings, this is a known issue and is currently being investigated by our team, we don't have any further information at the moment but hope that we can the issues resolved very soon. You don’t need to be a web wizard to know how to take care of your kids online. 2. Select an Age Rating that is suitable for your children and select OK. clicking on the Cloudfair at the bottom, does not take me to a site that i. We would like to show you a description here but the site won’t allow us. Although both apps are safe for kids to use, it’s still worth reviewing and monitoring your child’s profile from time to time. Once logged in you will see 2 filters; Virus Safe and Child Safe. 168. I have the same problem as well, I have just checked my online security controls and it's all turned off. From there you can select the different categories, such as Films, TV, Apps & Games or Music, and restrict your child’s access to the content types by age or maturity. If you go to is the AS Name reported as Virgin Media?-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. It is important that the caring adults in. I have the same problem as well, I have just checked my online security controls and it's all turned off. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. For Business ; Existing Customer ; Broadband deals . Lines are open 12pm-10pm, 7 days a week. 1. 8. Social media guides. 1. To do this: Press Home on the remote. Child safe blocks these things Pornography, Violence, Crime, Hate, Drugs, Hacking, Suicide and Self Harm, Address Hiding. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Turn your TV on and get connected. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Go to Account settings, then Account details b. 255. If it has been blocked for other reasons (malware etc. At Virgin Media, we pride ourselves on our parental controls. Just sign in to My Virgin Media and change your settings. Disconnect the 3rd party router from your Virgin Media Hub so that it disconnects the affected router from the internet. If you changed the computer's network settings to use any Public DNS does that re-gain access. STEP 2: Remove “Ads by SafeWeb” adware with AdwCleaner. Not able to access websafe_setting page (able to go to update_profile page). 1 useful. Why does my phone a lg rumor touch from virgin mobile say im not able to recieve multi media messages?. The honest truth is: no, Virgin WiFi does not have weak security. The All 4 PIN is linked to the Virgin Media TV box, not the account. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Use the first option ‘Remind me to take a break’. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Launch the Gallery app. Post ReplyFor Web Safe to work your device must be using Virgin Media's DNS, To determine if this is the case go to and post the result AS Name value shown? If the value is not Virgin Media then either: DNS is set on a third-party router with Hub in modem mode; device's DNS has been manually set--Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Step 3 - Label the box – a letter came with the. Confirm you want to cancel it by selecting Yes cancel it. While these are often opportunities for kids and teens to learn, they can also be opportunities for abuse to happen. I don't have a virgin mobile/landline and have tried calling 0345 454 1111 but every time it has rung engaged. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Joining in. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. Once completed, parental controls will be disabled on your Virgin Media TV. how do you think we should cooperate for 18 months if you can't deal with the. Messenger Kids instead allows the child’s parents to determine who the child can chat with and when, through built-in parental controls. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Our Cookies. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. The child safe is switched on and even after restarting the router and switching off and switching on the router still I found the restricted adult porn web sites are accessible. ^Martin. 8. 2. this is what I want for the child when on there devices. How to disable Virgin Media Web Safe While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. Reply. My mother in law has just upgraded her broadband package and now she can not seem to activate child safe, I have also logged into my account and I can not seem to make any changes to my Web safe either. Please help. 123,8. Discover the web for yourself You don’t need to be a web wizard to know how to take care of your kids online. It may also help to soften earwax, making its removal easier. Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. I am experiencing a. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. in Security matters a week ago; Re: Child Safe not working in Security matters 2 weeks agoHi there, VM community I am trying to block some gaming websites to disallow access for our kids using Virgin's Child Safe. Please read. If you lock a channel, a PIN will always be needed to access it. I’ve been in touch with Virgin 3 times in the last week and they can’t solve it. If you have any questions or doubt at any point, STOP and ask for our assistance. Child safe is marked as off on my account, however however websites are being blocked. Login to the Virgin Media online account in a web browser. Step 1 Download the Change of Details Form and follow the instructions on the form to complete it. Sign in to My Virgin Media a. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. Discover the web for yourself. We give all our customers a complete, market leading security package called Virgin Media. It’ll automatically detect and remove viruses, malware, ransomware and spyware. For more tips on how to keep your kids safe online, visit Internet Matters. Legal. Keeping kids safe online. We created Web Safe for our customers to make browsing safety a no-brainer. Click: My Apps. To workaround this issue either: on each device set the search site's default to use its safe search setting, for example see Your SafeSearch setting | Google. on 08-02-2023 16:22. If you wanted it removed you would need to do this yourself. We are able to update this setting for you manually too, we just need to confirm a few account details. 0 not useful. How to change my Virgin Media or Virgin Mobile package by phone. Apps and technology are changing quickly, and it can be hard for parents to keep up. Use a free web proxy and enter Use the Get Magnet Link site. Although both apps are safe for kids to use, it’s still worth reviewing and monitoring your child’s profile from time to time. Click: Web Safe. Thank you so much for your post and welcome to the community forums, it's great to have you here. If issue persist post back here and in the meantime consider manually setting. Go to Settings > General, then tap Software Update. Social media guides. From setting your favourite channels, audio settings to renaming the box, find out here. Enter the email address or the mobile number you gave us when you joined Virgin Media. Press the microphone button on the side of the remote if you have Virgin TV 360 or Stream from Virgin Media and say, ‘Box sets and movies. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if using Hub in modem mode, third-party router. These tools can be installed across all devices, including mobile phones, computers and consoles. Your IT team supposedly fixed them but a few days later VM is allowing Pornography into my household once more. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Doesn’t seem to be any other option than to comment on this forum to get them changed!If you have been experiencing online abuse, the best thing to do is report it. Re: Child Safe Not Working in Security matters Thursday; Re: Can't switch off web safe. net, pubg. Select the SPAM setting you’d like to use: Reject All Spam messages. My Virgin Media makes managing your account easier with all your information in one place. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. 8. And there’s more features you. com, minecraft. You shouldn’t need to ask these questions of customers. Q: Why does O2 block some sites that are suitable for under 18s?Child safe disabled for a month, virgin arnt helping, any ideas? Hey All, I use to use child safe all the time for my kids but about 5 weeks ago i noticed it was disabled, tried enabling it and it keeps disabling. We're here to help. Hit Continue and then select My [Device name] or This is My Child’s [Device name]. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. By dialling the code for voicemail, you’ll get a menu of options to play, delete or save messages, all in your own time. I’ve seen previous posts suggesting going to the 1. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. You know what the issues are. Nah - maybe for teenagers but not for tweens or younger ones. 4. Select 'More' at the top of the page. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. , fortnite. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. 25 a month and free voicemail services store messages recorded by callers – to help you decide how urgently to return their missed calls or tell you everything you needed to know. We'll go over how to set up the filter, what. 168. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. Child Safe not working in Security matters Thursday; Child safe not working in Security matters Thursday; Child Safe Not Working in Security matters a week ago; Web safe not working when enabled in Security matters a week ago; Child Safe show is off but it's on and can't change it. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. This is only on my mobile account. The closest equivalent is under parental controls - block adult websites. Civil partnership certificate. Child safe locks auto- enabled can’t change? in Security matters yesterday; Child and Web safe - cannot access some sites in Security matters Sunday; Child Safe not working in Security matters a week ago; Child safe not working in Security matters 2 weeks ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2. Select Lock channels. Sorry to hear you are having an issue with the websafe settings. Matthew_ML. Option 2 A: Looping to remove every lastChild:. Posted: Fri Aug 22, 2014 11:22 am. Web Safe. Plug in your Virgin Media router. I am more than happy to take a look into this for you. Safe and Child Safe turned on by default. 220. How to pair the 360 remote with. This age limit applies to most social media sites and has been dictated by US law through the Children's. How to manage cookies in Opera. Having an open conversation with. If they can steal your personal details, they can use the information for identity theft. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Virgin Media. Even more Information About How to Remove Parental Control Virgin Media This means that Net Nanny’s Internet filtering is able to keep up with the fast-moving world of the Internet and can keep your kids safe while they are online, giving parents peace of mind. I have tried to call Virgin Media to sort this problem out and remove this. The computers and devices you wish to authorise are set up so that. As our use and dependence on technology grows, younger audiences have begun using the internet, online games, chats, and video calls more frequently. I’ve recently upgraded to virgin 360 and whilst trying to hide the adult content on the box I think I have accidentally bought a night ticket! On the old box it was easy to remove those channels but can’t make any sense of this new system. Click Apply. Virgin is still working on a more flexible system. on 09-08-2022 15:00. I'd like to take a look into this for you. Here are our top tips to help you on your way. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Web Safe requires the use of Virgin Media DNS to work. --. If you changed the computer's network settings to use any Public DNS does that re-gain access. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Once logged in, select ‘My apps’ tab’. It offers parents the ability to control what their children can do online, as well as parental controls that can help ensure that their children are safe and secure when using the internet. Some things you can do are: View your current and previous bills. Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Virgin Media takes online safety seriously. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. ct Mark as Helpful Answer. on 17-02-2023 16:14. Virus Alerts ensure that every computer or device. We’ll send you a confirmation email or text if we’ve found your. 1 on your browser. It is likely your previous ISP redirect you to the search provider's safe search site by default; Virgin Media do not. Subnet prefix length 255. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. I have tried switching them on and then off multiple times. Child safe issues, Virgin Media customer service is appalling in Security matters a week ago;I've raised this issue a couple of times, the first response, C-041222776 on 5/12/2022, said to go to Child Safe and enable it despite me having said this was not working. Please help. Virgin Media broadband safety and security Virgin offers an array of online protection software in the form of Web Safe, Child Safe and Internet Security to keep you, your household and all. Then follow the instructions on screen to finish your set up. Back; Checking your connection for issues. That said, the more you know about the web, the better understanding you. We would need to bring you in for a private message so that we can gain account access and resolve this. Switch on Child Safe. Wi-Fi is fine, I have checked on multiple devices. Press the back button. It's never been easier to use your Virgin TV thanks to our help guides. Choose Parental Controls. in Security matters a week ago; what is wrong with virgin media support team?? in Security matters a week ago; Safe Mode causing Errors, even when turned Off. Select Add Channels. Dave. 0. At Virgin Media, we pride ourselves on our parental controls. This is a fast and very easy trick that can work even if you're not a Virgi. In fact, weak WiFi security has nothing to do with Virgin Media at all. Instead, it has to do with your router and the security you have. Status: Offline. Instagram stipulates that its users have to be 13 years old before they are allowed to create an account. In response to Client62. Simple Ways to Bypass the Filter. Then select the Settings PIN & Parental Controls option. Options. 8. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . After that, it’s just £3 per month (or £30 a year). Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg.